Effective Date: October 10, 2026

Welcome to the official e-commerce platform of Moda la Stella d.o.o. These Terms of Service set out the legally binding rules, rights and obligations that govern your access to and use of our website www.modalastella.com, all related shopping services, brand content, and the full range of our handpicked minimalist clothing offerings. As a quiet, design-led clothing brand rooted in Croatia that operates by the core philosophy of “Less Noise, Better Wardrobes”, we extend the same values of intentionality, transparency, respect and no unnecessary excess that we apply to our clean-lined, timeless apparel crafted from organic cotton, fine linen and soft merino wool to every clause of this agreement.

By browsing our website, creating a user account, placing an order, or interacting with any of the services we provide on www.modalastella.com, you confirm that you have read, understood, and agreed to be bound by every term outlined in this document, alongside our independently published Privacy Policy, Refund and Returns Policy, and Shipping Policy. If you do not agree to any part of these Terms of Service, you may not access or use our platform or purchase any products from our brand.

1. Platform and Company Identification

For all legal purposes related to your use of this website, the service provider is Moda la Stella d.o.o., a legally registered limited liability company operating under Croatian national law. Our full contact details for all inquiries, notifications and formal communications related to these terms are as follows:

• Registered Legal Name: Moda la Stella d.o.o.
• Registered Physical Address: Svetonedeljska cesta 59, Žitarka, Croatia
• Official Contact Email: syncpu@modalastella.com
• Customer Service Telephone: +385 1 337 1417
• Official E-commerce Domain: www.modalastella.com

Our customer support team is available to respond to all legitimate inquiries related to these Terms of Service during regular Croatian business hours, Monday to Friday 9:00 to 17:00 CET, and we commit to sending a formal response to all written requests within 14 business days of receipt.

2. Eligibility to Use the Platform

To create an account, place orders or make full use of the services on www.modalastella.com, you must meet the following eligibility requirements:

1. You are at least 16 years of age, or have reached the age of majority in your country of residence, and possess the full legal capacity to enter into a binding purchase agreement under applicable local law. If you are between 16 and the local age of majority, you may only use our platform under the supervision and explicit consent of a parent or legal guardian, who will be held responsible for all your activities on our website.
2. All information you submit to our platform during account registration, checkout, or any other interaction with our services is true, accurate, complete and kept up to date at all times.
3. You are not a person who has previously been suspended, restricted or permanently banned from using our platform for violating past Terms of Service.
4. You will not use our website for any unauthorized, illegal or prohibited purposes outlined in this agreement.

If we have reasonable grounds to suspect that your account information is falsified, or that you do not meet the above eligibility requirements, we reserve the right to temporarily suspend or permanently terminate your access to our platform, without prior notice to you.

3. User Account Obligations

When you create a registered user account on our website, you agree to take full responsibility for all activities that occur under your account credentials:

• You are solely responsible for safeguarding the confidentiality of your account password, and for restricting access to your personal computer, mobile device and browser after logging into your Moda la Stella account.
• You agree to notify our support team immediately if you discover any unauthorized access to your account, any password leak, or any other security breach related to your account profile. We will not be liable for any loss or damage arising from your failure to protect your account credentials, unless the breach is directly caused by our own proven negligence in platform security maintenance.
• You may not share, resell, lease or transfer your Moda la Stella user account to any third party without our explicit written approval. Any accounts found to be resold or transferred without authorization will be immediately permanently deleted, and all associated pending orders will be automatically cancelled with a full refund issued to the original payment method used.
• You may not use automated scripts, bots, crawlers or any other non-manual tools to access our website, scrape product data, harvest customer information, or submit fake order requests. Any detected unauthorized automated access activities will result in immediate permanent account termination, and we reserve the right to block the associated IP address from accessing www.modalastella.com entirely.

4. Product Information, Pricing and Ordering Rules

Every product listed on www.modalastella.com is part of our carefully curated minimalist clothing range, designed to fit every moment of your daily routine, outlast seasonal fads, and perform perfectly for every Croatian season. We make every reasonable effort to present product information accurately, but the following ordering rules apply to all purchase transactions on our platform:

• All product descriptions, size charts, fabric composition details, and styling visuals on our website are presented as accurately as possible. However, minor variations in color may appear between the product image displayed on your screen and the final physical item you receive, due to differences in individual device screen calibration. These minor normal variations do not qualify as product defects.
• All product prices listed on our website are denominated in Croatian Kuna (HRK) by default, and include the applicable Croatian national VAT, unless explicitly marked otherwise. Prices are subject to change at any time without prior notice, but any price change will not affect orders that you have already successfully submitted and paid for before the price adjustment takes effect.
• We reserve the right to correct pricing errors that appear on our website due to system glitches, manual input mistakes or other unintended technical issues. If the listed price of a product is obviously incorrectly far below its normal market value due to such an error after you submit your order, we will notify you within 2 business days to inform you of the error, and offer you the option to cancel your order for a full 100% refund, or reconfirm the order at the correct reasonable product price. We will not be legally obligated to fulfill orders submitted under these obvious pricing error conditions.
• After you complete the checkout process and your payment is successfully verified, we will send you an official order confirmation email to your registered email address. This email confirms that we have received and accepted your order request, and a formal binding sales contract is established between you and Moda la Stella d.o.o. at this point.
• We reserve the right to refuse or cancel any order in the following situations, even if the order has already been paid for and a confirmation email has been sent: the product you ordered is out of stock unexpectedly, your payment information cannot be verified as legitimate, our fraud detection system identifies the order as a potential fraudulent transaction, or you have previously violated the terms of this agreement. If we cancel a confirmed order for these reasons, we will issue a full refund to your original payment method, and notify you of the cancellation reason clearly via email.

5. Intellectual Property Rights

All content published on www.modalastella.com is the exclusive intellectual property of Moda la Stella d.o.o., and is protected by Croatian national copyright law, European Union intellectual property regulations, and international copyright treaty provisions:

• This protected content includes but is not limited to all original product photographs, brand logo designs, graphic layouts on our website, copywriting descriptions, styling guide content, new collection design sketches, video footage, the full source code of our website platform, and all software system components that support the operation of our e-commerce service.
• You may not reproduce, modify, distribute, publicly display, repost to third-party commercial websites, or use any of our protected intellectual property content for any commercial, non-personal use, without our explicit prior written approval. Non-commercial personal sharing on private social media platforms for personal reference, with clear explicit credit to Moda la Stella and a direct link back to the corresponding product page on www.modalastella.com, is permitted and encouraged.
• All user-generated content that you submit to our platform, including product reviews, feedback posts, and styling photos you upload to your account or our public review section, you automatically grant Moda la Stella a non-exclusive, worldwide, royalty-free perpetual license to use, reproduce, modify, publish and display this content for brand promotion, product improvement and marketing purposes. Any content you submit must not infringe the intellectual property rights, privacy rights or other legitimate legal rights of any third party. We reserve the right to remove any user-generated content that we determine to be offensive, illegal, infringing, or unrelated to our brand at our full discretion.

6. Prohibited User Activities

When accessing and using our www.modalastella.com platform, you explicitly agree that you will not engage in any of the following prohibited activities:

1. Using our platform to carry out any behavior that violates applicable local, national or European laws, regulations or court orders.
2. Impersonating any other person, entity, or falsifying your identity information to submit fraudulent orders, make false claims, or attempt to obtain unauthorized access to other users’ personal data.
3. Uploading, transmitting or distributing malicious computer viruses, worms, harmful code, or any other software designed to disrupt, damage or limit the normal functionality of our website server, backend system or other users’ devices.
4. Interfering with, disrupting, or overburdening the normal operation of our website, including launching distributed denial of service (DDoS) attacks, flooding our server with excessive automated access requests, or attempting to breach our platform security firewalls to access unauthorized backend data.
5. Copying, modifying, reverse engineering, decompiling, or otherwise attempting to derive the source code of our e-commerce website system, except to the extent that this activity is explicitly permitted by applicable law.
6. Harassing, threatening, abusing, or sending large volumes of unsolicited spam communications to our customer service team, or to other registered users of our platform.
7. Reselling our brand products purchased from www.modalastella.com on third-party platforms without our formal distribution authorization, for the purpose of profiteering through marked-up pricing. We will take strict legal action against any unauthorized resellers who use our brand reputation to sell our products at inflated prices or distribute counterfeit low-quality goods labeled as official Moda la Stella merchandise.

If we detect any of the above prohibited activities, we reserve all rights including but not limited to immediately suspending your account, permanently banning your access to our platform, cancelling all your pending unpaid or paid orders without prior notice, and pursuing full legal liability and financial compensation in accordance with applicable law.

7. Limitation of Liability

Moda la Stella d.o.o. will make all reasonable efforts to maintain the stable, secure operation of our www.modalastella.com website and provide uninterrupted shopping services to our users, but to the maximum extent permitted by applicable law, we outline the following clear limitation of liability clauses:

• Our website services are provided on an “as is” and “as available” basis. We do not guarantee that access to our website will be completely uninterrupted, 100% error-free, or completely free of all known or unknown security vulnerabilities at all times. We will perform regular maintenance updates, system upgrades and security patches, and we will announce all scheduled maintenance downtimes on our website homepage in advance whenever possible.
• Under no circumstances will Moda la Stella d.o.o., our directors, employees, logistics partners or authorized agents be liable for any indirect, incidental, consequential, special or punitive damages arising from your use of our website services, including but not limited to lost profits, lost business opportunities, data loss, or reputational harm, even if we have been advised of the possibility of such damages in advance.
• The total aggregate maximum liability of Moda la Stella d.o.o. to you for any and all claims arising from your use of our platform, regardless of the legal basis of the claim, is limited to the total amount you have actually paid to us for your latest single order that gives rise to the claim.
• Some local jurisdictions do not allow the exclusion of certain implied warranties or the limitation of liability for consequential damages, so some of the above limitation clauses may not apply to you, depending on the laws of the region where you reside.

8. Policy Modifications and Amendments

We reserve the right to update, modify or amend these Terms of Service periodically to reflect changes in our operational practices, new product line additions, updated legal and regulatory requirements, or necessary security adjustments. When we make material changes to this agreement, we will update the “Effective Date” displayed at the top of this document, publish a prominent public notice on the homepage of www.modalastella.com, and send a formal notification email to all registered account holders at their registered email addresses.
The revised new version of the Terms of Service will take effect 30 calendar days after the public notice is published. If you continue to browse our website, place new orders, or use our services after this effective date, your continued use will be deemed as your full acceptance of the modified new terms. If you do not agree with the revised version of the Terms of Service, you may stop using our platform permanently, and delete your registered user account in our system at any time.

9. Governing Law and Dispute Resolution

These Terms of Service shall be governed by, and interpreted in full accordance with the laws of the Republic of Croatia, without regard to its conflict of law rules.
Any dispute, controversy or claim arising out of or relating to these Terms of Service, your use of our platform, or any product purchase transaction completed on www.modalastella.com shall first be resolved through good faith friendly negotiation between you and our customer support and legal team. If the dispute cannot be resolved amicably within 30 days of the start of negotiation, the dispute shall be submitted to the exclusive jurisdiction of the competent local courts located in Zagreb, Croatia.
If any individual clause within these Terms of Service is found to be invalid, illegal or unenforceable by a competent court of law, the remaining clauses of the agreement will remain in full force and effect, and the invalid clause will be replaced with a valid enforceable clause that most closely matches the original commercial intent of the original invalid provision.

All of the terms outlined in this document are built to uphold our core brand promise of “Less Noise, Better Wardrobes”, creating a fair, transparent, low-fuss shopping environment that lets you focus on finding high-quality, timeless minimalist apparel pieces that you can love and wear for years. If you have any questions, comments or clarifications about any part of these Terms of Service, you can contact us at any time via syncpu@modalastella.com, or call us at +385 1 337 1417.